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Tatry > Accommodation > Holiday flats > Apartman Smokovec Slovensky | Deutsch

Apartman Smokovec - Frequently Asked Questions (FAQ)


On your way to a perfect holiday (picture from Apartman Smokovec home photo gallery)

 

THE LOCATION - Novy and Stary Smokovec, skiing and hiking possibilities, surroundings of the apartment

CHARACTER OF APARTMAN SMOKOVEC - what is Apartman Smokovec, why to rent it and what is to expect

STAYING HERE - practical questions about the apartment

RESERVATIONS & PAYMENT - how to make a reservation, what the price includes, how to pay, legal issues

 

THE LOCATION

1. What is Novy Smokovec like? Is it a part of Stary Smokovec?

Lying in the altitude of exactly 1000 m, Novy Smokovec is a 120 years-old stylish mountain resort, directly connected with Stary Smokovec as his "younger brother". In contrast to a livelier and more crowded Stary Smokovec-center, Novy Smokovec is - as an enjoyable spa center - more peaceful, ideal as a base for a family holiday. Please see the Map of Stary and Novy Smokovec with the indicated location of Apartman Smokovec.

2. What is the surrounding of Apartman Smokovec like? Is a shop nearby? Is it a quiet location?

Definitely. It is located in a very quiet part of Novy Smokovec called Sibir. The house itself is immediately surrounded by an evergreen spruce forest; in the neighborhood they are five family pensions, a small supermarket where you can buy food, as well as one good restaurant and houses for permanent residence. A stop of the Tatra-railway (električka) is about 3 minutes, the center of Stary Smokovec about 10 minutes away by foot.

3. What are the hiking possibilities in Novy and Stary Smokovec?

Located at the base of several important marked hiking-trails of the High Tatras, Stary Smokovec and the adjascent Novy Smokovec are figuring among the most popular resorts for hikers. Hiking-tails starting in Smokovec lead to some of the most visited hiking desinations: Velicka valley, Slavkovsky peak, and via Hrebienok to Studenovodske waterfalls, Velka and Mala Studena valley.

4. What are the skiing possibilities in Novy and Stary Smokovec? Are ski-rental services and ski-schools nerby?

Directly in Novy Smokovec there is the ski-center Jakubkova luka with 3 ski lifts and slopes ideal for beginners and less experienced skiers. It is snow-safe all winter trough technical snow made by a number of snow-machines and there are several ski-rentals and ski-schools operating here (incl. childrens ski-school with baby-lift). In Stary Smokovec, just a few minutes away, you can enjoy the famous Hrebienok ski-center with its variety of ski-slopes (easy to difficult) and a natural sladging track (night sladging organised). If snow conditions permit, skiing up to the front door of the house is possible both from Hrebienok and Jakubkova Luka.

 

CHARACTER OF APARTMAN SMOKOVEC

5. Is the Apartman Smokovec a part of a hotel (or a Bed&Breakfest pension)?

No. Apartman Smokovec is a separate holiday apartment flat located in an apartment house.

6. What is the house like?

It is a very clean, safe and modern apartment house. It was build very recently - just in the year 2000. Each apartment in the house is owned by a different owner, therefore some apartments are used for recreation as holiday flats, while other are used for permanent residence.

7. Can we order breakfast in Apartman Smokovec? Is the apartment being cleaned during our stay?

No. While enjoying your holiday in our apartment your privacy will not be disturbed by anyone. That is the main difference between staying in a pension or hotel and in a holiday apartment (Ferienwohnung) like Apartman Smokovec. Here you will find everything for comfortable cooking (see the kitchen) and you will be free to manage your time as you desire it. Just like at home.

8. What if we need help? Is there anyone nearby to help us?

Do not worry. The owner's family, living just a few minutes away from the apartment, will always help you kindly in case of any problems. At your arrival, we can as well provide you with useful advices on local services and actual skiing or hiking conditions. Since Apartman Smokovec is a family-run facility, we want our guests to enjoy its friendly atmosphere.

 

STAYING HERE

9. We have allergic children. Is the apartment suited for them?

Yes it is. The floor is covered with a ceramic paving and the whole apartment is designed as an anti-allergic environment, with a minimal surface of allergic textiles and carpets.

10. Can we smoke in the apartment?

Apartman Smokovec is a non-smoking facility. However, smoking is possible at the balcony if there are smokers among you.

11. Can we bring pets with us?

We are sorry, but we generally do not allow pets staying in the apartment. Our goal is to keep it maximally clean and allergen-safe.

12. We are only 2 persons. Can we rent just one room in the apartment?

No, renting separate rooms is not possible. The apartment can be rented as a whole only. However, if there are just 2 or 3 persons renting the apartment, we usually give them a discount from the price of the apartment.

13. Can we stay more that 6 persons in the apartment?

The maximal capacity of the apartment is 6 people, since it is equipped just with 6 beds: 2 beds in each of the two bedrooms and 2 beds made out of the sofa in the living room. Even though the ideal size for the maximal comfort is 4 people, for 6 people there is still enough place and comfort. However, we are not renting the apartment for more than 6 people.

14. We are 3 couples and would like to sleep on double beds. Is it possible in the children's bedroom as well?

Yes it is possible. The separately standing beds you can see on the picture of the children's bedroom can be joined together, so there can be a double bed in each room.

 

RESERVATIONS & PAYMENT

15. How can I make a reservation?

Just send us an email indicating your requested time of rental and the number of persons (incl. children). Emails are checked daily.

16. Do you accept credit cards? How is the rent paid?

We do not have a credit-card terminal, so the rent has to be paid t in cash in Euro or SK, upon your arrival. In some cases we may require an advance deposit to be paid via bank transfer.

17. What does the price (rent) include? Do we have to pay some additional charges?

No, all charges (such as electricity, water etc.) as well as local taxes are included in the price. You will NOT pay any supplements.

18. What is the legal basis of the rental of Apartman Smokovec?

The apartment is rented on a base of a lease contract, with no additional services provided. The owner is registered at the Municipality of Vysoke Tatry in Stary Smokovec, paying all local and state taxes relevant to this rental.

For more questions and reservations please contact us at:

Apartman Smokovec
Novy Smokovec 118
Vysoke Tatry
Slovakia

Reservation request - apartman.smokovec@gmail.com